Your Partner in Member Retention
and Revenue Growth
Simplifying Processes. Increasing Retention. Delivering Results.
At SPS Community Solutions, we streamline the Medicaid process to help health plans retain members, reduce churn, and boost revenue through innovative technology and personalized support.
Our Services

Digital first solutions
- Easy Documentation Upload
- Manage Account Information
- Electronic Submission
- Automated Tracking

Personalized member support
- Dedicated Account Managers
- Call Center Support
- Home Visits
- Multilingual Assistance

Medicare entitlement programs
We go beyond Medicaid to help members access critical benefits:
- MSP
- EPIC
- SNAP
- LIS
- LIHEAP
- Lifeline

Custom reporting and insights
- Live Metric Reporting
- Actionable Insights
- Member Outreach and Engagement
- Recertification Timelines
Proven Results That Speak for Themselves


99% retention rate
Trusted by MLTC's, with the same proven expertise applied to DSNP, MAP, and PACE plans.

Millions in Revenue Growth
Helping health plans save millions annually through retention-driven strategies.

Faster Approvals
Proprietary software streamlines submissions, ensuring timely and accurate processing.

Digital-First Flexibility
Members can manage recertifications and applications from home or on the go

Elevating Member Experience
Seamless, respectful, and tailored support for every interaction.
The SPSCS Difference
Innovative Technology. Personalized Care.
By combining cutting-edge technology with hands on support, we simplify Medicaid processes and elevate member experiences. Our approach ensures efficiency and compassion, helping health plans retain members, reduce churn, and achieve financial growth.
Let SPS Community Solutions simplify your operations, improve retention, and deliver measurable results for your health plan.