Your Partner in Member Retention
and Revenue Growth

Simplifying Processes. Increasing Retention. Delivering Results.
At SPS Community Solutions, we streamline the Medicaid process to help health plans retain members, reduce churn, and boost revenue through innovative technology and personalized support.
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Our Services

Digital first solutions

  • Easy Documentation Upload
  • Manage Account Information
  • Electronic Submission
  • Automated Tracking

Personalized member support

  • Dedicated Account Managers
  • Call Center Support
  • Home Visits
  • Multilingual Assistance

Medicare entitlement programs

We go beyond Medicaid to help members access critical benefits:
  • MSP
  • EPIC
  • SNAP
  • LIS
  • LIHEAP
  • Lifeline

Custom reporting and insights

  • Live Metric Reporting
  • Actionable Insights
  • Member Outreach and Engagement
  • Recertification Timelines
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Proven Results That Speak for Themselves

99% retention rate

Trusted by MLTC's, with the same proven expertise applied to DSNP, MAP, and PACE plans.

Millions in Revenue Growth

Helping health plans save millions annually through retention-driven strategies.

Faster Approvals

Proprietary software streamlines submissions, ensuring timely and accurate processing.

Digital-First Flexibility

Members can manage recertifications and applications from home or on the go

Elevating Member Experience

Seamless, respectful, and tailored support for every interaction.

The SPSCS Difference

Innovative Technology. Personalized Care.
By combining cutting-edge technology with hands on support, we simplify Medicaid processes and elevate member experiences. Our approach ensures efficiency and compassion, helping health plans retain members, reduce churn, and achieve financial growth.
Let SPS Community Solutions simplify your operations, improve retention, and deliver measurable results for your health plan.
Get started today